Privacy Policy

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At Bharatiya Road Transport Pvt. Ltd. (BRTPL), we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Company Name
• Email Address
• Phone Number
• Pickup and Delivery Details
• Address
• Any information submitted through our Contact Form

Non-Personal Information

• IP Address
• Browser Type
• Device Information
• Pages Visited
• Date and Time of Visit
• Cookies and Usage Data

2. How We Use Your Information

The information collected may be used to:

• Respond to your enquiries.
• Provide transportation and logistics services.
• Prepare quotations and shipment details.
• Improve our website and customer experience.
• Communicate important service updates.
• Maintain internal records.
• Comply with applicable legal and regulatory requirements.

3. Cookies

Our website may use cookies to improve user experience and analyze website traffic. You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Information Sharing

BRTPL does not sell, rent, or trade your personal information.

Information may be shared only when:

• Required by law or government authorities.
• Necessary for providing transportation or logistics services.
• Shared with trusted service providers under appropriate confidentiality obligations.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Third-Party Links

Our website may contain links to external websites. BRTPL is not responsible for the privacy practices or content of third-party websites.

7. Data Retention

Personal information is retained only for as long as necessary to fulfill business purposes, legal obligations, and dispute resolution requirements.

8. Your Rights

You may request to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information where legally permissible.
• Withdraw consent for communications.

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will become effective immediately upon publication on this page.

10. Contact Us

For any questions regarding this Privacy Policy, please contact:

Bharatiya Road Transport Pvt. Ltd.
Email: brtkolkata@gmail.com